If the sound still not working after using the instructions mentioned above, try to uninstall and reinstall the Intel SST Audio Device WDM driver and see if that fixes the problem. Now the sound should be working again on your Surface 3. At this point Windows 10 should detect and reinstall the audio driver automatically. Restart your computer and go back to Device Manager. Right-click the controller and select Uninstall. The audio driver on Surface 3 is perhaps the most common source of the problem, in which case you will have to manually uninstall and reinstall again. Before we get into more advanced troubleshooting steps to fix the sound on your Surface 3you want to make sure you cover the basics. The tablet originally debuted with Windows 8.
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