The following picture demonstrates the issue with the change icon button being greyed out. When you click the icon, the application opens up correctly. The following picture shows the behavior of the icon on the Windows task bar.
The same behavior is experienced in file directories containing MS Word documents. Upon starting Windows, a number of icons on user's desktop, especially the Microsoft Word and Excel icons change in appearance to a white square with a thin band of blue along the top. When they go to shortcut properties to change the icon, the change icon button is greyed out. Some users using Windows Vista or Windows 7 experience a strange behavior such as that their icons, especially MS Word and MS Excel icons, malfunction and do not display correctly.
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